How price prediction works
Capital One Travel partners with Hopper to provide a powerful tool that makes price predictions based on past data and current trends. When you search for a flight on Capital One Travel, you’ll see a recommendation to either book now or wait for a better price. The price prediction tool recommends the best time to book, which can help you save an average of 15% on your flight.*
To see a more detailed breakdown of the price prediction when looking at a flight on Capital One Travel, select the info icon by the recommendation. The price prediction tool will provide an analysis on how the prices will fluctuate before departure and recommend the best time to buy to save you money.
Capital One Travel then uses that data to power flight recommendations and price watch alerts.
How to set up price watch alerts
If you're not ready to book yet, you can set a price alert for the destination and dates you’re interested in flying. Capital One Travel will monitor prices 24/7 and let you know when it’s time to book. Keep in mind, with so many factors impacting prices, no prediction tool can be 100% accurate.
Here’s how to set up a price watch alert:
1. Sign in to Capital One Travel and search for your flight.
2. On the flight results page, scroll down to the Price Watch section and select Watch Trip.
3. Choose your preferences, enter your email and select Watch This Trip.
After setting up your alerts, you can view and manage them anytime by following these steps:
1. Sign in to Capital One Travel and select the menu button in the top right-hand corner.
2. Select My Trips.
3. Click on the drop down menu and select Watched Trips.
4. View all of your watched trips and their corresponding price predictions. You can update your email for alerts or choose to stop watching a route.
Check out the price prediction terms and conditions to learn more.
How price drop protection works
If you’re looking at flights and the price prediction tool recommends that you book now, you’ll get free price drop protection. That means Capital One Travel keeps monitoring the price for 10 days after you book the flight. If the price drops during that monitoring period, Capital One Travel will issue you the difference in price, up to $50, in the form of a travel credit. For example, if the price drops by $75, you’ll get $50 intravel credit, and if the price drops by $35, you’ll get $35 in travel credit.
View the price drop protection terms and conditions to learn more.
How price match guarantee works
If you find a better price for the same flight, hotel or rental car on another site within 24 hours of booking with Capital One Travel, you can get a travel credit for the difference.
Simply call Capital One Travel at 844-422-6922 to submit a price match claim with the customer support team. If the agent can verify the lower price while on the phone with you, you’ll get a travel credit for the price difference.
If the Capital One Travel support team can’t verify the lower price during the call, they’ll review your claim and get back to you.
Here are some quick tips for price matching:
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The itinerary has to be an exact match to the booking you made on Capital One Travel.
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You have to submit your claim within 24 hours of making your original reservation.
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The price of the new itinerary must be available to the general public at the time of review without coupons, promotions or member discounts.
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The price has to be in U.S. dollars, including all taxes and fees.
You can view the price match guarantee terms and conditions to learn more.
Need more help? Check out all Capital One Travel help topics or give us a call at 844-422-6922.
